Covisian completed the acquisition of Centrinex.

Covisian, a technology company specializing in providing services and technologies to improve customer experiences, completed the acquisition of Centrinex, a contact center management company. Financial terms were not disclosed. “Working under the umbrella of the Covisian Group will allow us to continue to modernize our operations and embrace technologies that elevate the customer experience. The application of AI-enabled CX solutions along with our highly skilled agent base gives us a competitive edge in the market,” Bart N. Miller, Centrinex CEO.