Announced
Synopsis
Press Ganey Forsta, a provider of experience measurement, data analytics and insights, agreed to acquire InMoment, a customer experience technology company. Financial terms were not disclosed. “In today’s competitive landscape, understanding customer sentiment and experience is one of the most powerful levers organizations have to build loyalty, earn trust, and drive growth. The ability to gain deep insights from the voice of the consumer directly shapes a company’s brand, reputation, and bottom line. Press Ganey Forsta is committed to leading with innovation and partnering with clients to elevate the human experience across their organizations. We’re excited to welcome the InMoment team and deliver unmatched capabilities to our combined client base,” Patrick T. Ryan, Press Ganey Forsta Chairman and CEO.
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