Announced
Completed
Synopsis
Onix, a provider of data, cloud, and AI solutions, completed the acquisition of services business unit from UJET, an AI-powered contact center platform. Financial terms were not disclosed. "Customer engagement is central to our vision, and this acquisition represents a strategic move toward greater scale, deeper specialization, and tighter alignment with Google Cloud. We've been at the forefront of agentic AI driven customer service transformation. With the addition of UJET's exceptional services team, we're reinforcing our commitment to customer engagement suite & contact center excellence, which helps enterprises to enhance customer experience at a fraction of the current transaction costs," Sanjay Singh, Onix CEO.
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