QED Investors led a $35m Series A round in Lorikeet.

QED Investors, a fintech VC fund, led a $35m Series A round in Lorikeet, the company that helps businesses create universal AI concierges for their customers, with participation from Blackbird, Square Peg, Skip Capital, Capital49, Operator Partners, Airtree, and Athletic Ventures. "Even if they're wrapped up in 'AI agent' buzzwords, chatbots that recite self-serve FAQ steps are fundamentally unable to solve the types of issues customers have in the real world. Customers don't want to be told how to fix their problems. They want a concierge that actually solves them. That's what we've focused on from day one," Steve Hind, Lorikeet co-founder and CEO.