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Synopsis
SoundHound AI, a company specializing in voice and conversational AI, completed the acquisition of Interactions, a Franklin, Massachusetts-based provider of AI-powered virtual assistants for customer service and workflow orchestration. Financial terms were not disclosed. “We’re moving towards a future of AI agents, where voice and conversational AI are integral to customer service. Bringing Interactions on board supports that goal,” Keyvan Mohajer, SoundHound AI CEO & Co-Founder.
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