KKR-backed Alchemer completed the acquisition of Chatmeter.

KKR-backed Alchemer, a company specializing in customer experience and feedback management, completed the acquisition of Chatmeter, a San Diego-based AI-powered customer intelligence platform. Financial terms were not disclosed. “This marks a defining milestone for Chatmeter. Our mission has always been to help brands understand and act on the voice of their customers. Now, with Alchemer, we can unify every signal into a single source of truth — giving companies the clarity and speed to innovate, strengthen relationships, and grow with confidence,” John Mazur, Chatmeter CEO.