Tata Communications completed the acquisition of a 51% stake in Commotion.

Tata Communications, a global digital ecosystem enabler providing connectivity solutions, completed the acquisition of a 51% stake in Commotion, an AI-native enterprise software company that builds an operating system for customer experiences, using generative AI for personalized e-commerce, marketing, and customer support across channels. Financial terms were not disclosed. “This acquisition marks a significant step in our journey to redefine customer experience in the AI era. With Commotion’s capabilities already integrated into Tata Communications Kaleyra, we are seeing phenomenal customer traction. We expect this momentum to further accelerate our evolution into an AI-first organisation, making our Digital Fabric more intelligent, adaptive, and future ready,” Amur Lakshminarayanan, Tata Communications Managing Director and CEO.