Netcall completed the acquisition of Jadu Holdings for £19.2m.

Netcall, a provider of versatile and intelligent process automation and customer engagement tools, completed the acquisition of Jadu Holdings, a digital platform that includes accessible, responsive, and award-winning websites, forms, CRM, and portal solutions, for £19.2m. We're unifying automation and customer engagement with an accessibility-first digital experience layer that complements our low-code capabilities in one platform. This brings the digital front‑end together with AI‑driven workflows in a single solution that helps organisations deliver better services faster. The acquisition lifts our UK council coverage to more than half and adds more than 25 US public‑sector customers through an established partner channel, creating clear cross‑sell routes. With c.90% of Jadu's ARR from cloud services and identified cost efficiencies, we expect the acquisition to be accretive to adjusted EPS this financial year, and to add to our growing base of recurring revenues," James Ormondroyd, Netcall CEO.