Coatue Management and Index Ventures led a $250m Series D round in Decagon.

Coatue Management, a global investment manager, and Index Ventures, a venture capital firm, led a $250m Series D round in Decagon, a conversational AI platform, with participation from ChemistryVC, Definition Capital and Starwood Capital. “Decagon is helping redefine how businesses engage with their customers. As AI unlocks hyperscale commerce, Decagon is enabling concierge-level interactions at scale. That’s why many trusted and innovative companies are choosing Decagon to modernize their customer experience,” Lucas Swisher, Coatue Management General Partner.