Genesys, a customer experience and call center technology service provider, completed the acquisition of nGUVU, a cloud-based software provider of gamified solutions. Financial terms were not disclosed. "This marks a major milestone for nGUVU, and we couldn't be more excited to join the Genesys team. The scalability we gain from Genesys Cloud WEM benefits our existing customers and gives organizations of all sizes across the globe a powerful gamification solution to help their employees become more effective and engaged," Pierre Donaldson, nGUVU CEO.