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Genesys completed the acquisition of Bold360 from LogMeIn.

Synopsis

Genesys, a provider of cloud customer experience and contact center solutions, completed the acquisition of Bold360, a computer software developer, from LogMeIn, a provider of software as a service and cloud-based remote work tools. Financial terms were not disclosed. "We are excited to welcome Bold360 to Genesys. We expect their AI-powered digital engagement coupled with Genesys solutions will be unmatched as we continue to enable our customers to orchestrate a differentiated experience," Barry O'Sullivan, Genesys Executive Vice President and General Manager of Genesys Digital and AI.

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