Announced
Completed
Financials
Sources
Tags
application software
Domestic
Majority
Completed
Single Bidder
United States
conversation engine
Software
Acquisition
Private
Friendly
Synopsis
Genesys, an American software company that sells customer experience, completed the acquisition of Exceed.ai, a proven intelligent lead activation and conversation engine. Financial terms were not disclosed. "With Pointillist and Exceed.ai part of Genesys, our customers will be able to unify, enrich and orchestrate empathetic experiences across marketing, sales and service." Tony Bates, Genesys CEO and Chairman.
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