Concentrix, a provider of customer experience services and technologies, completed the merger with Webhelp, a company specializing in CX, sales, marketing, and payment services with a strong client and delivery footprint, in a $4.8bn deal. “I am excited to embark on this new journey together and believe that, with our combined strengths, we are uniquely positioned to redefine the industry and design, build and run the future of CX for our amazing and valued clients. I want to thank our game-changers around the world who have made this possible. I am truly honored to work with such a diverse and talented team,” Chris Caldwell, Concentrix + Webhelp CEO.